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Employment Opportunities (QuickFlight Services)
CUSTOMER SERVICE AGENTS (SCRANTON PA AVP)

COMPANY DESCRIPTION
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.

JOB DESCRIPTION
We have openings and/or accepting resumes at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-3) weeks of initial required training program, followed by additional training period later. training period is paid if successful per training contract.

Competitive starting wage will be $9.25 per hour once all training is completed.

Part-Time Positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train.

CSA responsibilities will include but are not limited to:

Ability to accept personal responsibility for resolving concerns
Excellent work ethic and demonstrate the ability to act with purpose and urgency
Safety of our customers, crewmembers and co-workers
Apply security measures as appropriate and protect SIDA
Preparing and issuing tickets, computing fares, issuing refunds
Checking passports and travel documents
Correctly route passengers and baggage during check-in
Working at arrival or departure gates
Ensuring the on-time departures of aircraft
Assist special need passengers including wheelchair services
Answering general travel inquiries, and successfully resolving customer issues
Prepare flight paperwork
Load and unload baggage, mail and cargo
Direct aircraft to and from gates
Perform aircraft services such as lavatory, water, and de-icing (winter operations)
Expeditious baggage delivery to baggage claim
Sort baggage in bag makeup area
Operate Jetbridge and Ground Service Equipment (GSE)
Perform accurate aircraft search
Close counter and ramp areas following flight closing and complete flight stats
Cleaning and upkeep of all work areas
Successfully complete any recurrent or required additional training
Perform other duties assigned
This list is not all inclusive and a CSA may be required to perform duties not identified in the above list

QUALIFICATIONS
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills

ADDITIONAL INFORMATION
All your information will be kept confidential according to EEO guidelines.

If interested please follow our direct hiring link below.

https://www.smartrecruiters.com/QuickFlightServices/75513400-customer-service-agents-scranton-pa-avp

  • Location: SCRANTON PA AVP
  • Compensation: Competitive starting wage of $9.25 Part-Time positions Available
  • Telecommuting is ok.
  • This is a part-time job.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers